When buying a new DJI drone, one item you may overlook is DJI’s extended care plan, called DJI Care Refresh. (You can read more about it at the bottom of this article, or here.)
In a nutshell, DJI Care Refresh provides two replacement units for a very small additional charge during the first year, and covers accidents such as water damage and crashes. If you own the Mavic Air 2 or Mini 2 it also covers you for a fly-away.
We always encourage new drone buyers to add DJI Care Refresh at checkout, which automatically activates and attaches it to your drone. There’s nothing else to do.
(If you want to verify that your DJI drone has DJI Care Refresh already, and how long is left on the term, you can verify it here.)
Related: What You Need To Know About DJI Care Refresh
If you’re still within the first 48 hours after activation you can easily buy DJI Care Refresh online.
But did you know you can still add DJI Care Refresh after 48 hours? Read on!
How To Add DJI Care Refresh After 48 Hours
Simply go to the Customer Upload section of DJI’s website here, and follow the instructions. There’s an 8 minute video to watch first that guides you through the process of verifiying your aircraft.
Adding DJI Care Refresh to your drone after 48 hours is a fairly simple process, and there’s no additional charge, beyond the cost of DJI Care itself.
DJI Care Refresh protects your drone for a period of 1 year from from crashes, water damage, and more.
The cost of DJI Care Refresh varies depending on the drone you buy. Here’s a rundown of what it costs for each model of DJI Drone:
| DJI Drone | DJI Care Refresh | 1st Replacement | 2nd Replacement |
DJI FPV Drone |
$199 | $259 | $279 |
Mavic Air 2 |
$79 | $69 | $99 |
|
$49 | $49 | $59 |
|
$39 | $40 | $49 |
|
$149 | $119 | $139 |
Osmo Action |
$31 | $29 | $39 |
|
Phantom 4 Pro Advanced |
$139 | $99 | $139 |
Mavic Air |
$69 | $69 | $99 |
Spark |
$59 | $49 | $69 |
Mavic Pro |
$99 | $79 | $129 |
Mavic Pro Platinum |
$129 | $89 | $139 |
Inspire 2 |
$339 | $209 | $329 |
 Zenmuse X5S |
$205 | $149 | $219 |
Zenmuse X7 |
$479 | $379 | $529 |
Thank you for that very instructive video on how to upload a screen shot to DJI for their DJI Care whichI I did not do when I bought the Mini 2 in April 2021.
I hope I have everything in the video is correct but I expect i will find out when they reply!!
It took me a while to find out how to do the recordimg on my Galaxy A71 as I do not have an iPhone any more!!
i have done this and it worked, thanks for sharing
I have mini 3 pro and would like to purchase insurance. I activated it on the 23rd of November.
No problems, Mark.
You should be able to buy DJI Care using the steps provided in the article/video.
DJI Avata is not on the care list
Hi Ugo,
Here’s the link for DJI Care Refresh for the Avata.
If you are past the 48 hour time limit you may use the video verification service to purchase DJI Care.
https://store.dji.com/product/dji-care-refresh-dji-avata
Hi there. Do you happen to know if there are any DJI drones that do not qualify for the DJI Refresh as a used drone? The reason I ask is because the Mavic 3 Refresh purchase page states the following criteria and does not mention a video review option for used drones.
1. DJI Care Refresh can be bound to a previously purchased DJI aircraft when it meets one of the following criteria:
· Brand new and un-activated aircraft;
· Aircraft activated within the last 48 hours.
2. DJI Care Refresh is only eligible in the region where it was purchased. To ensure that you can enjoy the service normally, DJI Care Refresh and the corresponding product must be purchased from the same country or region.
Thanks in advance!
Yes, you are eligible to purchase DJI Care after 48 hours even with the Mavic 3. In the conditions listed on the Mavic 3 Classic DJI Care Refresh page it indicates that if you are outside the 48 hour window that you should use the Video Verification service.
Here’s the link: https://service.dji.com/djicare/customerupload?lang=en
I do not see where you can purchase the DJI Care after 48 hours for the Mini 2 SE
Hi Barry, thanks for the question. Care refresh is available after 48 hours, you may have to use a different link if you’re not seeing in the other. Try this one, and click on ‘Video Verification’ in the “Tips” box on the right side of the page.